Portal maps show Command Centers to which they have been connected and only those Command Centers to which they have been connected. Command Centers can be run independently by your organization and these will not show up on your Portal map. Connections to the Portal map must be initiated at the Portal. This allows your organization to run standalone Command Centers with independent results that do not accrue at the Portal.
If you encounter missing glyphs or images on a Lumeta map or menu, this issue may be caused by a combination of the following conditions:
Your client system is running the Window's 10 operating system, which blocks untrusted fonts.
You're using Internet Explorer (IE) 11 browser and it's configured to allow the use of only 1 tab at a time.