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The Status of Lumeta Components and the other tools in Settings > Support Tools are intended to make it easier for you to work with Lumeta Support to diagnose and resolve any issues that may arise while using the system. 

About Services:

  • Stopping the lumeta-webapp service stops the Lumeta API, the CLI, and the Web UI
  • SNMPD, PacketCapture, and Cisco pxGrid services are enabled on demand
  • SNMPD must be established by CLI otherwise it will not persist
  • Restarting the API without stopping it first closes all active sessions. You will be able to login again after the API restarts

To start, stop, or restart a Lumeta service:

  1. First select a Service option.


  2. Then an action (start, stop, or restart).

    Stopping the lumeta-webapp service stops the Lumeta API, the CLI, and the Web UI. Once you have stopped these services, you cannot run any commands from the CLI (including the one that starts the API). You will not be able to log in to the Web UI or the CLI.

    An interrupted service cannot return results and a powered off API cannot process a restart message.

    Restarting the API without stopping it first (support service api restart) closes all active sessions. You will be able to login again after the API restarts.

  3. Click Run Command.

Restarting Data Server System Service from the CLI

Restart system services by entering the CLI command support service dataserver restart.




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