Lumeta provides a variety of tools designed to facilitate working with the Lumeta Support team on issues that may arise while you are using the product. These tools produce data and information about system processes that make it easier for Lumeta Support to diagnose and resolve problems.
Status of Lumeta Components - View or change the status of services Lumeta depends on such as the discovery agent and syslog. Note that SNMPD, PacketCapture, and Cisco pxGrid services are typically enabled on demand. SNMPD must be established by CLI otherwise it won't persist. See Component Status for more.
SNMP Status & SNMP Walk - Display SNMP management information. To use it, connect to an SNMP-responding device using SNMPv2, SNMPv3 MD5, or SNMPv3 SHA credentials, and then click Fetch SNMP Data. See Checking the Status of SNMP & SNMP Walk for more.
Ping Test - Test availability of a network host. You can ping from Command Center to a Scout, for example, or from Scout to a Command Center. See Ping-Testing a Device for more.
List of Processes - View statistics about processes running on the local host. See List of Processes and System Performance & Utilization for more.
Active Database Queries - This tool enables you to check the state of active database queries. The metadata it generates about recently run queries is useful to Lumeta Support in troubleshooting issues. See Checking the State of Active Database Queries for more.
Import/Export System Configuration - Upload or download a system configuration. See Importing & Exporting Configurations for more.
Traceroute Test - This tool enables you to find out whether a Command Center can trace to a Scout or target network within 30 hops. To trace from a Scout (which has virtually no GUI) to another location, superusers should instead use the CLI command
support bash and then su to root. From there, you can traceroute to an IP.