Customers are prompted to renew their software licenses at the beginning of each term of a multi-year subscription. You'll receive an alert message and reminders to renew well in advance of your license expiration date. For more on licensing, see License Procurement & Activation.
Renewal
To renew your license:
- Log in to Asset Manager SFTP atwith your customer credentials.
- Look in your Downloads/Licenses directory for a filename similar to "Lumeta-license-1234567890A.pdf," where the alphanumerics match the last segment of your universal unique identifier (UUID). Save this file to your local system. This PDF file is your license certificate—your record of being a license holder.
- Open the PDF file. It contains a pointer to your license key, which has a .p12 filename extension (e.g., Lumeta-license-1234567890A.p12). Save this .p12 file to your local system - this is the license that you will apply via the Lumeta GUI or Command Line.
- Log in to Asset Manager.
- Browse to Settings > Asset Manager Systems > License and then click Install/Update License.
- Click Select License File and enter the location of your .p12 license key.
- Review the End User License Agreement (EULA) online or download it for review.
- Click I Agree to accept the terms of the license agreement. Otherwise, click I Disagree.
Provided you have accepted the terms, the license renews and all system features and capabilities are enabled for the contract year ahead.
Should you encounter a problem while attempting to renew your license, please contact support@firemon.com for assistance.